Does The Register Guard Newspaper Lean Left

Frequently Asked Questions

For All Manufactures

How do I get started?
I am looking for a detail article or topic and I am having trouble finding anything. Can you lot give me any communication?
How do I get the consummate text of the commodity I want?
How do I prepare an account? What are my options?
How much does it toll?
I had to download an article twice. Will I be charged?
I tried to view a complete article and my username and password won't work. What should I do?
I would like to get a difficult copy of an article. How can I exercise that? What about reprints?
My search results returned no articles or I received an error message that I did not sympathize.
A full-text article that I purchased makes reference to a photograph or graphic, and information technology fifty-fifty includes the caption for that photograph. Does your service provide the photographs equally well equally the text?
The commodity I paid for contained little more than than what I read on the results page for free. How tin can I avoid paying for this blazon of commodity in the future?
Something went incorrect, or I am unhappy with the article. Can I get a refund?

For Digitized Articles

Viewing an Article
Tools

How do I get started?

Enter some keywords in the search box and click the Search button on the form.

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I am looking for a particular article or topic and I am having trouble finding anything. Tin yous give me whatsoever advice?

The archives contain most, only not all, of the articles published by your paper, and encompass only the more recent years of publication. These athenaeum are a self-service system. Currently, our staff does not provide a service to help locate articles. If you need to find an article which you believe was published but is not in the database, your newspaper may provide additional search service at an hourly rate. Delight contact your paper for details.

Delight annotation that each newspaper may cull to store different content in their archives. Some manufactures such equally obituaries, wedding announcements, syndicated-columnists, and wire services may non exist available for a detail newspaper. Some newspapers will non archive stock quotes, sports scores, decease notices or classified ads.

If you are having trouble finding but the correct search terms to utilise, or if you are trying to narrow your search to notice just the correct set of articles, attempt using our advanced search features.

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How do I get the complete text of the article I want?

But click on the headline link for the listing of the article yous want. You'll so exist able to go full text of the commodity by using your credit carte. Please annotation that photos, charts, and graphics are not included.

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How practice I set upwards an account? What are my options?

It only takes a few minutes to ready an account, and you can use it correct abroad. You may use Visa, Mastercard, American Express or Notice. Your credit bill of fare will be charged just for the articles for which you view the total text. In that location are no ready-upwardly charges or minimum fees.

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How much does it cost?

Searching the athenaeum is free, just you lot must pay to view the total text of the articles. Pricing for articles begins at $three.95 per document, and a number of package options are bachelor, including a monthly subscription. The charge for viewing an article will not occur until the commodity has been completely delivered from our server. If you do non receive the complete text of the article y'all want, yous tin can click on it over again.

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I had to download an article twice. Will I be charged?

You volition only exist charged in one case for an article even if you happen to view it more than than one time, provided the viewings occur inside a 24 hour menses. If the viewings are more 24 hours apart, you volition be charged once more.

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I tried to view a complete article and my username and password won't work. What should I do?

Brand sure that yous are using the username that you chose when you registered for your account. You lot should have called your own password when y'all registered, and verified it by typing it twice. Don't confuse your password with the password hint that you entered; this is not used for viewing articles. When entering your password, brand certain your Caps Lock key is not on. Usernames and passwords are case sensitive. Also, brand sure yous distinguish between the number goose egg '0' and the upper-case letter 'O'.

If you have checked all the above and still cannot admission your content, delight send e-mail to newslibrary@newsbank.com. Include your full name, username, browser type, browser version and a brief clarification of the problem. Your account data is kept confidential, and re-registering will not affect your credit.

Yous will only be charged once for an article even if yous happen to view it more than than one time, provided the viewings occur within a 24 hr menstruum. If the viewings are more 24 hours apart, you will be charged once again.

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I would like to become a difficult copy of an article. How can I do that? What nigh reprints?

Click the Impress this article, located to the correct of the article text. Then utilize your browser'south Print role to print a hard re-create of the newspaper article that you have purchased.

You may also salvage the article to another file type, such as PDF, through your browser's impress function.

Y'all tin can also employ copy and paste to transfer the certificate into another application such as Word or Notepad. Retrieve that copyright laws prohibit using the article in electronic or hard copy forms, except for personal utilize.

Note: Reprints, or copies of newspaper pages, are not available through our archives. Please contact the newspaper directly to inquire about the availability of this type of reprint.

All manufactures purchased from the archives are for personal use and all copyright laws apply. If you want to republish an commodity in print or electronically, yous must get permission from the newspaper.

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My search results returned no articles or I received an mistake message that I did non understand.

Your search may return zero manufactures for several reasons. If your search terms are too broad and would require the service to find besides many related articles, you lot will be told that your search is too general. Add more terms to your search and be certain to search for all of the terms or connect them with "and." Searching for any of your terms or using "or" to connect your terms will increase, not subtract, the number of articles constitute. If you lot are using advanced syntax, you may receive a syntax fault if your search is constructed incorrectly. Refer to the search assist folio and try your search again.

SEARCH SESSION EXPIRED: The "search session expired" bulletin is actually a technical problem ordinarily caused by an overload of history and temporary internet files stored within your browser. You should clear both of those items from your browser and so exit the browser and effort over again.

If this pace does non event in giving you admission, either your user search session has expired due to an extended flow of inactivity or your browser is not prepare to accept cookies. Please check to make sure your browser is accepting cookies.

Start a new search session if you have non clicked any buttons for a while.

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A full-text commodity that I purchased makes reference to a photograph or graphic, and information technology even includes the explanation for that photograph. Does your service provide the photographs as well as the text?

No. The full-text athenaeum incorporate only the text of the articles that appeared in the paper. Sometimes, this will as well include the cutline, or explanation, of the photographs that were published with the article. Contact the newspaper directly for reprints of published photographs, graphs, charts or copies of published pages. Use the information from the article to refer to the photo you desire.

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The commodity I paid for contained little more than what I read on the results folio for costless. How tin can I avoid paying for this type of article in the hereafter?

Some paper articles are longer than others, while some are short news items chosen "briefs." You probably have seen these in the printed newspaper in the business concern or international sections. When choosing the articles you lot would similar to purchase, brand note of the word count listed with the article on the search results page. Since the results folio volition typically testify you no more that the kickoff 100 or so words of the commodity, the number of words in the entire article will be a adept indication as to how much more data you lot volition receive. Another hint is to await for the word "briefs" in the list of the commodity on the results folio. This usually indicates a listing of short news items.

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Something went wrong, or I am unhappy with the article. Tin can I get a refund?

Refunds and credits are granted only in cases where you were not able to retrieve an article that y'all located. If you successfully retrieved an article, you are non entitled to a refund, fifty-fifty if that article did not contain the information you lot were looking for. If you were unable to view the total commodity, or for technical or billing problems, please return to the search folio.
On the left side you will find our support e-mail link.

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How do I view a digitized article?

Viewing an Commodity

When you lot click on a upshot for a digitized article, yous will meet an image of the article you lot chose, within the page where it originally appeared.

Resize the Image

Use the plus and minus buttons to zoom in and out.

Reposition the Image in the Epitome View Pane

Click and elevate, using your mouse, to motion the page image in your window.

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Tools

Tools are plant at top right above the page image viewer.

	Add to My Filebox This allows you to save a full-text article or a page image in your File box.
	Clip and Save Utilise the clipping tool to outline and clip an article, photo, advertisement, or other page image. Create your own metadata "championship and clarification" and save the clipping in your File box.
	Impress This allows yous to either send a copy of the full page image to your printer, or to prune and impress a portion of the page.
	Download this paradigm Download and salve a full folio, or a clipped portion of the page, to your estimator or device every bit a PDF or image (JPEG) file.
	Share Page Share the page paradigm past copying and pasting a URL equally a straight link, or share via Facebook or Twitter.